Frequently Asked Questions

  • We offer appointments during regular business hours Monday to Friday.

    We also offer after hours and Saturday appointments on request. Please email us : info@med-psych.com.au.

    Please note after hours and Saturday appointments may incur an additional charge and are offered via Telehealth only.

  • Fees appear on our online booking form and can vary depending on type of service & and if conducted outside of normal business hours (Monday-Friday, 9.00-5.00pm).

    Please note that sessions conducted under a mental health care plan will receive a Medicare rebate of $137. 05

    Depending on your private health insurance, you may receive a rebate from your health fund. Please contact your health fund directly to determine if you are eligible.

    Please note we are a private billing practice and pre-payment of your session is required to confirm your appointment.

  • Med-Psych conducts a range of assessments including; Functional assessments, Autism Spectrum Disorder (ASD), ADHD, Behaviour, Learning, IQ, Personality Disorder and Cognition as well as Fire Arms assessments.

    We also provide occupational psychological assessments including Fitness for Duty, Vocational assessments and Psychometric testing.

  • Your initial appointment fee will be charged at a standard consultaion rate. However, the costs of your assessment can vary dependent on the number and type of tests required. A quote will be provided after your first appointment.

  • Med-Psych is an accredited NDIS practice. We would be pleased to take an enquiry through email. We will then be in touch to complete a service agreement.

  • For clients booking under a Mental Health Care Plan, we have an Online Booking system on our website med-psych.com.au

    For all other bookings, please email your enquiry to info@med-psych.com.au or leave us a voicemail message and we will call you back.

  • We understand that sometimes plans change. If you need to reschedule your appointment please let us know as soon as possible. Please note that non-attendance will be charged at the full rate.

  • We pride ourselves in having the an exceptionally high level of clinical experience and expertise. At Med-Psych, if we don't believe we can help you we will assist you in finding someone who can. We also have an onsite medical doctor who consults for us.

    If you are still unsure, please reach out to us online with any queries or concerns: info@med-psych.com.au